Choose the right setting

Some jobs can be assessed or carried out where the vehicle is located. Others need workshop conditions or a different arrangement. Describe whether the vehicle starts, where it is parked, how it can be accessed and what facilities are available.

Prepare the vehicle information

For keys, have all available keys and ownership documents ready. For diagnostics and electronic work, send the model, year, symptoms, relevant reports and photographs before arranging a visit. This helps prevent a journey without the required information or components.

Visits to workshops

We can discuss attending a workshop to carry out the agreed specialist part of a repair. The workshop should explain the findings already established, the exact assistance required and who will be responsible for the remaining installation and testing.

Travel and appointments

Location, access, task duration and travel costs are discussed in advance. Availability and the practical scope are confirmed individually; the website does not promise an immediate visit or a fixed arrival time.

Keys and electronics enquiries

Call for car-key enquiries. For a non-starting vehicle, programming or module work, use the contact form with photographs. Do not send modules or book travel before the assessment and arrangements have been agreed.